AllThaFixings - Terms of Service
Last Updated: October 18, 2025
BY CLICKING "I AGREE," SUBMITTING A BOOKING REQUEST, MAKING A PAYMENT, OR OTHERWISE UTILIZING OUR SERVICES, YOU ACKNOWLEDGE YOU HAVE HAD THE OPPORTUNITY TO REVIEW THESE TERMS (INCLUDING THE DISCLAIMERS AND LIMITATIONS OF LIABILITY) AND AGREE TO BE LEGALLY BOUND BY THEM. If you do not agree, do not use our services.
1. Acceptance of Terms
You represent that you are of legal age (18 years or older) and capacity to form a binding contract under Georgia law. You agree to these Terms by performing any of the actions listed in the preamble above.
2. Description of Services
We offer two primary categories of services:
- Device Repair Services: On-site or remote diagnosis and repair of electronic devices. Services may include hardware repair/replacement, software troubleshooting, data recovery attempts, and diagnostics. Scope is limited to the specific issue(s) authorized by you.
- Web Development Services: Design, development, hosting setup, maintenance, and related digital services. Specific deliverables, timelines, and scope will be outlined in a separate proposal or statement of work ("SOW"), which is incorporated into these Terms by reference.
3. Customer Responsibilities & Acknowledgements
- Accurate Information: You agree to provide accurate, current, and complete information necessary for service performance.
- Legal Authorization: You warrant that you are the legal owner or authorized representative for any device or web property submitted for service.
- Data Backup (CRITICAL): YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR BACKING UP ANY AND ALL DATA, SOFTWARE, INFORMATION, OR OTHER FILES STORED ON YOUR DEVICE(S) *BEFORE* SUBMITTING THEM FOR REPAIR SERVICES. Data recovery is not guaranteed and may incur separate charges if attempted. **WE ARE NOT RESPONSIBLE OR LIABLE UNDER ANY CIRCUMSTANCES FOR ANY LOSS, ALTERATION, CORRUPTION, OR THEFT OF DATA, SOFTWARE, OR FILES, WHETHER OR NOT RELATED TO THE SERVICES PERFORMED.**
- Access Credentials: You agree to provide necessary passwords or temporarily disable security measures required for diagnostics and repair. We will treat credentials confidentially but are not liable for security breaches unrelated to our direct actions.
- Abandoned Property: Devices left unclaimed for **sixty (60) days** after notification of service completion or unavailability for pickup (despite reasonable attempts to contact you) **will be considered abandoned**. You agree that we may dispose of abandoned property in accordance with Georgia law, potentially including sale to recoup costs or recycling, without any liability to you. Storage fees may apply after 30 days.
- Web Content & Rights:** For Web Development Services, you are responsible for providing all necessary "Customer Content" (text, images, logos, etc.) in a timely manner. **You warrant that you own or have obtained all necessary licenses and permissions** to use the Customer Content and that it does not infringe on any third-party rights (copyright, trademark, etc.). You agree to **indemnify and hold harmless** AllThaFixings from any claims arising from your provided content.
- Timely Feedback: Delays in providing necessary content, feedback, or approvals for Web Development Services may result in project delays and potential additional costs.
- Third-Party Services: You are responsible for maintaining and paying for any necessary third-party accounts (hosting, domains, APIs, payment gateways, etc.) unless explicitly included in our service agreement.
4. Payment Terms
- Repair Services: A non-refundable **diagnostic fee** or **deposit** is required. Payment for parts may be required upfront. Full payment is due upon completion notification. **Estimates provided are non-binding**; the final cost may vary. We will endeavor to obtain your approval for costs significantly exceeding the initial estimate before proceeding, where practical.
- Web Development Services: Payment schedules are defined in the SOW. Deposits are non-refundable. Final payment is due before launch/delivery. Third-party costs are your responsibility unless stated otherwise.
- General: Late payments accrue interest at 1.5% per month (18% APR) or the maximum rate allowed by Georgia law, whichever is less. You are responsible for applicable taxes. Payments are non-refundable except as required by law or specified herein.
5. Insurance Assistance Services (Specific Terms)
We may offer tools or services to assist you with insurance claims related to our repairs. You understand and agree to the following:
- Insurance Portal: The online portal is provided as a convenience for you to gather and download documentation related to your service (e.g., invoices, logs, photos). **We do not guarantee the accuracy, completeness, or suitability of this documentation for your specific insurance claim.** You are responsible for reviewing all documentation and submitting it to your insurer. We are not responsible for documents you upload.
- Insurance Concierge Service: If you purchase this optional service, we agree to act under your explicit authorization (e.g., via a signed Letter of Authorization) to submit documentation we have generated or you have provided to your insurance company and communicate with them regarding the claim status.
- NO GUARANTEE OF OUTCOME: We DO NOT guarantee your insurance claim will be approved or that you will receive any specific payment amount. The Concierge Service fee pays for our time and effort in managing the process, **NOT** for a successful claim outcome.
- LIMITATION OF ROLE: We are NOT acting as insurance agents, public adjusters, appraisers, attorneys, or insurance advisors. We provide administrative assistance only. All decisions regarding claim validity and payment rest solely with your insurance provider.
- NO LIABILITY FOR DENIAL/DELAYS: We are NOT liable for claim denials, delays in processing, requests for additional information from your insurer, or disputes between you and your insurer.
- GOODWILL REFUND (DISCRETIONARY): You acknowledge that the Concierge Service fee compensates us for our time and effort regardless of the claim's outcome. In the event your insurance claim is ultimately **Denied** by the insurer after you have purchased and fully paid for the Concierge Service, **we *may*, in our sole and absolute discretion, choose to offer** a partial refund (e.g., up to 50%) of the Concierge Service fee. **This is offered purely as a goodwill gesture, is NOT guaranteed or promised in any case, and does not represent an admission of fault, liability, or obligation.** We reserve the right to decline offering, or to withdraw an offer of, such a goodwill refund at any time, for any reason or no reason, unless explicitly prohibited by applicable Georgia law. This discretionary gesture, if offered and paid, does not waive any other terms, conditions, or limitations of liability stated herein.
- No Insurance Advice: No information provided through the portal or concierge service constitutes insurance or legal advice.
6. Service Limitations & Disclaimers
- Repair Services: Diagnostics may be inconclusive. Repairs may be impossible. **Repairs may void manufacturer warranties.** **Attempting repairs involves inherent risks; while we exercise professional care, unforeseen issues or damage can occur.** Pre-existing conditions may be discovered. Use of third-party/refurbished parts may be necessary.
- Web Development Services: No guarantee of search rankings, traffic, or business results. Compatibility across all platforms/browsers is not guaranteed. Post-launch issues from third-party updates are not our responsibility unless under a maintenance plan.
7. WARRANTY DISCLAIMER & LIMITED REPAIR WARRANTY (CONSPICUOUS NOTICE)
ALL SERVICES AND PARTS (EXCEPT AS EXPRESSLY STATED BELOW) ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE FULLEST EXTENT PERMITTED BY GEORGIA LAW, ALLTHAFIXINGS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT REGARDING THE SERVICES, PARTS, AND ANY DELIVERABLES.
WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
LIMITED REPAIR WARRANTY: For Device Repair Services only, AllThaFixings provides a limited warranty on the specific parts replaced and the associated labor performed for a period of fourteen (14) calendar days from the date of service completion notification or device return to you, whichever occurs first ("Warranty Period"). This limited warranty covers defects in the specific part(s) installed by us or the workmanship of the specific repair performed.
WARRANTY EXCLUSIONS: This limited warranty does **NOT** cover:
- Issues unrelated to the specific repair performed or part(s) replaced.
- Any software issues (including operating system, applications, viruses, or malware).
- New damage occurring after the device is returned to you, including but not limited to accidental drops, liquid damage, misuse, or tampering.
- Pre-existing conditions or intermittent issues not resolved by the specific repair.
- Data loss or corruption (refer to Section 3 - Data Backup).
- Consumables (e.g., batteries that naturally degrade over time, although the replacement service itself is covered for the Warranty Period).
WARRANTY CLAIMS: To make a warranty claim, you must contact us within the Warranty Period and allow us to inspect the device. Our sole obligation under this limited warranty, at our discretion, will be to either: (a) re-perform the specific service, (b) replace the specific defective part(s) we installed, or (c) refund the amount paid for the specific defective part or service. This limited warranty is non-transferable.
8. LIMITATION OF LIABILITY (CONSPICUOUS NOTICE)
YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY GEORGIA LAW, ALLTHAFIXINGS, INCLUDING ITS OWNERS, EMPLOYEES, AND AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. This includes, without limitation:
- LOSS OR CORRUPTION OF DATA (YOU ACKNOWLEDGE YOUR BACKUP RESPONSIBILITY)
- LOSS OF PROFITS OR REVENUE
- BUSINESS INTERRUPTION
- LOSS OF USE OF DEVICE OR WEBSITE
- COST OF SUBSTITUTE SERVICES OR GOODS
- DAMAGE TO DEVICE COMPONENTS UNRELATED TO THE SPECIFIC REPAIR AUTHORIZED (UNLESS CAUSED BY OUR GROSS NEGLIGENCE)
- DELAYS CAUSED BY PARTS AVAILABILITY OR THIRD PARTIES
This limitation applies whether the alleged liability is based on contract, tort (including **ORDINARY NEGLIGENCE**), statute, strict liability, or any other basis, even if we have been advised of the possibility of such damage.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO A SPECIFIC SERVICE ENGAGEMENT (IDENTIFIED BY A JOB ID) SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO US FOR THAT SPECIFIC SERVICE ENGAGEMENT.
THIS LIMITATION OF LIABILITY DOES NOT APPLY TO DAMAGES CAUSED BY OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR TO THE EXTENT PROHIBITED BY APPLICABLE GEORGIA LAW.
9. Intellectual Property (Web Development)
Upon final payment, you own the final assembled website. We retain rights to pre-existing tools/code (you get a license to use them *within your site*). We can use the project in our portfolio. Third-party licenses are your responsibility.
10. Data Privacy
We collect information to provide services. See our Privacy Policy [**Link to Your Privacy Policy - MANDATORY**] for details. We access minimal data needed for repairs.
11. Termination
We may refuse/terminate service for cause (non-payment, abuse, etc.). You may cancel, but deposits/work performed are non-refundable per Section 4 and any applicable SOW.
12. Governing Law & Dispute Resolution
These Terms are governed by **Georgia law**. Any disputes shall be resolved exclusively in the state or federal courts located in **Muscogee County, Georgia**. You consent to this jurisdiction and venue.
13. Modifications to Terms
We may update these Terms. Significant changes will be posted on our website or notified via email. Continued use after notice means acceptance.
14. Entire Agreement & Severability
These Terms + SOW/Invoice = Entire Agreement. If any part is found unenforceable, the rest remains in effect.
15. Contact Information
[Your Email Address]
[Your Phone Number]
[Your Business Address, if applicable]